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This week, Ben's product team is launching four powerful updates that will improve the employee experience - and increase engagement - across both web and mobile. While a stellar benefits package forms the foundation of your strategy, the ease with which employees can access these perks will determine their true impact. Let's explore how our latest improvements are making your benefits work harder for everyone.
Discover the details that matter: Feature-level benefits exploration
Employees can now dive deeper than ever before, exploring not just the benefits you offer but the specific features within each one that might perfectly match their needs - available across desktop and mobile.
You might provide 15 benefits overall, but hidden within are hundreds of features offering exactly what your team members are searching for. Now employees can browse and search your entire offering to uncover both the top-level benefits and their specific features. This transparency unpacks the true value of your investment, making benefits more relevant and accessible to everyone.
Save now, explore later: One-click favourites comes to mobile
If you read our recent update on our new one-click favouriting functionality that allows employees to save interesting benefits to their ‘Favourites’ tab to check out properly later, then you’ll be pleased to know that this feature has now been added to the mobile app too. This upgrade is particularly valuable for on-the-go employees who don't work at a desk. They can quickly browse benefits during a break, save what catches their eye, and explore the details when they have more time - turning even brief interactions with the app into opportunities for benefits discovery.
Instant access to what matters: Wallet widget on mobile dashboard
For many employees, the mobile app is their go-to place for accessing wallets and digital Ben cards. We've now made this essential function even more convenient by displaying each wallet balance directly on the app's home screen. Employees can instantly check their allowance and access card details without hunting through menus. When allowances are this simple to track and use, they're much more likely to become part of employees' daily routines - boosting satisfaction and productivity!
Streamlined and simplified: Reimagined desktop wallet experience
The Wallets section on Ben's web app has been given a thoughtful redesign focused on enhancing usability, accessibility, and discoverability. The restructured layout prioritises what matters most - key actions and balance information - while unnecessary steps have been removed from transaction processes. You'll also find a centralised action menu, improved card detail visibility, and visual refinements that create a consistent, seamless experience.
These improvements deliver tangible benefits:
- Smoother everyday transactions with reduced friction
- Enhanced security and clarity around card details
- Time savings through intuitive navigation
- A more natural design that aligns with user expectations
The intelligent benefits platform that keeps getting better
These are just a handful of the continuous user experience improvements Ben's Product and Design teams are implementing. We're committed to making Ben quick and intuitive for all employees - regardless of where they work or what they need to access. Have suggestions for future improvements? We'd love to hear them!
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