Imagine giving every employee their own personal benefits expert that never sleeps, never takes breaks, and always has the right answer. That's exactly what our new AI search delivers. Ben's new AI-powered search functionality allows employees to find exactly what they need using natural language, making benefits navigation simpler and more intuitive than ever before.
Transform how employees find and access your benefits
- Natural language search: Ask questions in plain English about your benefits and enrolments
- Pre-made prompts for common queries: Quick access to frequently asked questions
- Smart benefit discovery: The AI understands context and uses relevant benefits and features as the source of it’s answers
- Self-service information: Get instant answers about enrolment status, policy details, and coverage
Boost employee engagement, reduce support tickets and increase benefits ROI
Your employees will find our AI search incredibly user-friendly and intuitive. In seconds, they can get answers about their benefits without digging through policy documents or waiting for support responses. It's like giving each employee their own dedicated benefits expert.
The interface is conversational and natural. As employees type in the search bar, relevant questions become clickable. We use pre set question prompts for security reasons - this stops the AI from hallucinating or giving the wrong answer on an important topic. Whether they're inquiring about dental coverage or need guidance with expense claims, the AI understands their intent and quickly directs them to the relevant information.
Save hours of your workday with automated benefits support
Now that you've seen how powerful and intuitive our AI search is for employees, let's talk about what this means for you as a benefits manager. With employees able to chat with the AI and get instant answers about their benefits, you'll find yourself spending far less time handling routine queries.
The system's ability to help employees discover and understand their benefits package means higher engagement and better utilisation of the programs you've carefully put in place. Best of all, this self-service approach frees up your valuable time to focus on strategic initiatives rather than answering the same questions repeatedly. Think of it as having a dedicated benefits assistant working around the clock to support your team.
{{cta="/snippet/ai-search-product-blog-cta"}}