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Modern HR leaders are typically doing the work of three people in one (and we think you’re all heroes by the way). That’s why admin automation is a cornerstone of Ben's intelligent benefits platform.
Intelligent, automated benefits administration is particularly crucial for organisations managing benefits across multiple countries or supporting diverse workforces - from office-based teams to on-the-go employees. The future of benefits administration isn't about doing things a bit faster - it's about not having to do them at all. Here’s how Ben supports that.
Set benefits rules once, apply them automatically
Advance eligibility management lets you configure precise rules based on any employee attribute - from location to tenure to role type and beyond. The platform automatically applies these rules using real-time HRIS data, eliminating manual verification while ensuring accurate benefit access across your global workforce.
Update provider data with no manual work
We've reimagined provider communications with intelligent automation that maintains data consistency across your entire benefits ecosystem. The platform handles provider updates automatically, reducing administrative overhead and ensuring seamless data flow - particularly valuable for organisations managing multiple providers across different regions.
Customise workflows to match your processes
Rather than forcing your processes to fit rigid system requirements, Ben's platform adapts to your existing workflows. This flexibility is essential for organisations with complex approval hierarchies or location-specific processes, allowing you to maintain governance while improving efficiency. Here’s some of the ways Ben’s intelligent benefits platform offers the flexibility to work in the way that suits your company:
- Route approvals to qualified admins: Complex reimbursement requests can be automatically directed to Finance Managers who understand the context
- Create ordered approval chains: Requests can be configured to flow through multiple approvers in a specific sequence (e.g., first Admin A, then Admin B)
- Payroll management: The platform handles complex payroll scenarios with multiple cycles (monthly, weekly, or semi-monthly) and manages different payroll reports simultaneously for desk-based and on-the-go employees.
- Life event management: Employees can declare life events directly in the platform, which automatically triggers relevant benefit choices. This eliminates manual emails and intranet submissions while ensuring quick benefit adjustments when needed.
- Multi-country support: The platform supports workforces around the world with multi-language capabilities, ensuring consistent benefits administration while maintaining local relevance.
- Provider integration: Ben directly exchanges data with insurance carriers and other benefits providers, streamlining enrolment processes and reducing administrative burden.
- Automated communications: The system sends targeted notifications for new hire alerts, enrolment deadlines, benefit selections, and required actions, keeping both administrators and employees informed without manual intervention.
Your HR team transformed into strategic business leaders
When your HR team is freed from manual tasks, they become powerful drivers of employee satisfaction and business growth. Ben's intelligent automation doesn't just reduce administrative work - it delivers precision in benefits management through automated eligibility verification, ensuring every employee receives exactly what they're entitled to.
Beyond efficiency, our platform strengthens your organisation's compliance framework across global operations while making your HR team more responsive to changing needs. The result? HR leaders can focus on what truly matters - designing competitive benefits packages that attract and retain top talent, from enhanced pension plans to industry-leading parental leave policies.
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